Below is a list of proposed IT Projects that are currently in the PAL review and approval process with the California Department of Technology (CDT). For purposes of this list “PAL Stage” refers to the last document officially submitted to CDT.
Projects are removed from this list when they exit the PAL process because: 1) the Agency/state entity receives CDT’s approval to begin project implementation; 2) CDT approves a Project Delegation Request; 3) the Agency/state entity withdraws the project; or 4) the CDT denies the project approval.
Consumer Affairs Branch (CAB) seeks an integrated solution to modernize its operations by 1) improving the completeness and quality of call data and 2) enhancing utility and consumer web access. The current system limits CAB’s ability to perform critical tasks, hindering service delivery and data accuracy. The proposed solution will deliver reliable, timely information to the public and Commission leadership, expand consumer access to CAB services, improve data quality, modernize the Utility portal, and ensure resilience against operational disruptions.
No data available
20250626 Release-16