Project Approval Lifecycle (PAL) Information Technology (IT) Projects

Below is a list of proposed IT Projects that are currently in the PAL review and approval process with the California Department of Technology (CDT). For purposes of this list “PAL Stage” refers to the last document officially submitted to CDT.

Projects are removed from this list when they exit the PAL process because: 1) the Agency/state entity receives CDT’s approval to begin project implementation; 2) CDT approves a Project Delegation Request; 3) the Agency/state entity withdraws the project; or 4) the CDT denies the project approval.

4260-254 Centers for Medicare and Medicaid Services, Access Final Rule, Member Grievances and Member Planning(CM and MS AFR MG-MP)

The Department of Health Care Services (DHCS) proposes enhancements to grievance management and person-centered service planning within Home and Community Based Services (HCBS). By improving data collection, oversight, and reporting processes, this initiative empowers Medi-Cal members by ensuring they receive care that aligns with their individual needs and preferences. Members will benefit from streamlined grievance resolution processes, greater transparency in service delivery, and personalized care planning that adapts to changing circumstances. These improvements not only enhance service quality and uphold beneficiary rights but also promote trust and satisfaction among members. Ultimately, this initiative ensures Medi-Cal members experience a more supportive, responsive, and member-focused healthcare system.

Project Approval Documents

No data available

Website Accessibility Certification

20250626 Release-16