7100-222 EDDNext: Integrated Claims Management System / Integrated Data Management (ICMS/IDM)

The Employment Development Department (EDD) proposes to modernize the EDD’s benefit systems (Unemployment Insurance, Disability Insurance, and Paid Family Leave) by implementing a single, integrated benefit system that provides customers with a consistent, single portal into EDD’s services, and that lowers the cost to maintain via more agile and responsive solution for deployment of enhancements. The CDT and the EDDNext team have jointly determined that the EDDNext modernization BCP contains three non-delegated IT projects: - EDDNext Project (data platform, UI/DI legacy system replacement, OCR solution, et al.) aka as the “core EDDNext Project” - The Shared Portal Enhancement Project (considered to be a “non-core” EDDNext effort). - The Employer Portal Update Project (considered to be a “non-core” EDDNext effort). The EDDNext Project is required to go through all four stages of project approval lifecycle planning with the CDT. The Shared Customer Portal Enhancement is a delegated project. The Employer Portal Update is a candidate for delegation back to the EDD following receipt of corresponding S1BA’s and PDR submissions.

Project Details

IPOR Reporting Period	Overall IPOR Rating
03/01/2026 - 03/31/2026	Green

Independent Project Oversight Dashboard

Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Yes

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health

Comments

Green

o The ICMS project received Stage 4 Approval on January 26, 2026. o The SI Vendor contract was executed on February 10, 2026; this is a six (6) day variance from the estimated start date of February 2, 2026. However, this has a minimal impact on the project schedule. o The Project Team is conducting an impact analysis of the delay in onboarding the SI Vendor. o The IPO Manager provides observations, risks, and recommendations on key project artifacts and will work with the ICMS Project to update those plans. o The only concern is the current project schedule does not show a variance for slipped tasks and milestones.

Focus Area/Rating	Comments
Governance Green	o The IPO Manager observed that the ICMS Project Team appears to be following the decision-making authority levels and processes. o The IPO Manager reviewed the decision log for ICMS and had no significant findings at this time. The IPO manager will continue to monitor the governance and decision-making process.
Time Management Yellow	o The project schedule has some deliverable inclusion, resource loading, and critical path issues which need to be addressed within ninety (90) calendar days of the executed contract. o The latest schedule should baseline all key milestones, not just the project start and finish. All baselined tasks and milestones automatically compute a variance showing any slippage. o There are many finish date variances for Project Initiation tasks and deliverables (manually calculated).
Cost & Contract Management Green	o The IPO Manager reviewed the Cost Management Plan (CMP) and the project budget, and provided observations to the Project Team. The Project Team is updating the CMP.
Scope Management Green	o The IPO Manager reviewed the Agile Requirements Management plan and observed that the clarity is needed to align quality validation with sprint reviews and release decision gates to ensure readiness before phase advancement thus reducing downstream change risk.
Resources Blue	o The IPO Manager will review the Resource Management Plan and Project Organizational Chart in April 2026 and report any observations to the project team.
Quality Blue	o Not applicable for delivery quality assessment, as no execution-phase deliverables have been produced.
Risk And Issues Green	o The IPO Manager observed that the Project Team appears to be following the correct Risk and Issue processes.
Transition Readiness Green	o The IPO Manager assessed and recommended advancing readiness activities ahead of vendor onboarding to reduce early execution inefficiencies.
Conditions For Approval Green	o Within 90 days of the S4PRA approval, the project shall submit an integrated project master schedule that includes a validated critical path.
Corrective Action Blue	Comments about Corrective Action Plan Items •N/A

20250626 Release-16