DIR proposes to acquire an integrated online system for its Division of Occupational Safety and Health (DOSH), better known as “Cal/OSHA”. The new system will support customizable workflow and reporting, more readily adapt to business needs and provide better management of the data flowing between Cal/OSHA and the Federal OSHA Information System (OIS).
| Agency / State Entity | Labor and Workforce Development / Industrial Relations, Department of |
|---|---|
| Total Cost | $99,993,483 |
| Last Approved Start Date | 06/27/2024 |
| Last Approved Finish Date | 10/31/2027 |
| Criticality Rating | Medium |
| IPOR Reporting Period | Overall IPOR Rating |
|---|---|
| 04/01/2026 - 04/30/2026 |
Key Questions
Is the project on track to satisfy the customer's business objectives?Yes
Is the project on track to achieve the objectives in the approved timeframe?Uncertain
Is the project on track to achieve the objectives within the approved budget?Uncertain
| Project Overall Health | Comments |
|---|---|
| The project's overall health rating remained escalated, requiring immediate corrective action. • Project progress was impeded in April due to technology-related issues that were not addressed in a timely manner. • At the current delivery rate, the project risks missing the January 4, 2027, legislative deadline for a fully functional public portal. • Due to the delay, the requirements of the SB-20 Silicosis Training, Outreach, and Prevention (STOP) Act will be implemented outside the new system by July 1, 2026. • Contractor is steadily fixing the remaining 18% bugs to reduce potential impacts on the functioning of the new system. • Organizational Change Management (OCM) team finalized the structure, scope, and content of the end-to-end Training Plan for the new solution. • DIR decided there will be no contract amendment for the Service Level Agreement (SLA), and it will remain in effect through the duration of the contract with the System Integrator. |
| Focus Area/Rating | Comments |
|---|---|
| Governance |
The Governance Management focus area rating remained in satisfactory status because: • DIR assigned roles to improve oversight and support decision-making on contractor project delivery. • Project Steering Committee is established, meets on a regular basis, and makes decisions. • Product owners facilitate decision-making and prioritization of Product features. |
| Time Management |
The Time Management focus area rating remained in escalated status because: • Project has consistently not been meeting the Sprint timeline, which is a red flag for time management. • Contractor isn't delivering the committed stories; velocity is steadily decreasing rather than increasing. • Project has not been discussing sprint velocity information in retrospective meetings to plan future sprint work. • IPO Manager will continue to track the project critical path for meeting the Go-Live timeline. |
| Cost & Contract Management |
The Cost & Contract Management focus area rating changed to escalated because: • Project has a part-time Contract Manager who is not available for project meetings to observe contractor performance. • Contractor performance isn't assessed using KPIs like quality, work volume, or delivery dates. • DIR decided no contract amendment for the SLA; it remains in effect for the contract's duration with the System Integrator. • Project hasn't reported the cost of cloud-based Digital Adoption Platform (DAP) software for OCM and Training. • DIR is pursuing the Cloud Storage Software vendor to fix development issues and justify cost and capability. |
| Scope Management |
The Scope Management focus area remained in escalated status because: • In the last assessment period, the project completed approximately 55% of the number of committed stories. Sprint 8 was closed without DIR’s approval. • Approximately 25% of the committed user stories are deferred to future sprints, indicating an increase in work in future sprints. • Required velocity rate is five (5) times greater than the current rate to meet the development deadline by July 3, 2026. • Contractor increased capacity in 5 workstreams to clear the backlog, but this requires more Product Owners than DIR can support. • Project hasn't held sprint reviews, which are vital for early risk detection and feedback during development. |
| Resources |
The Resource Management focus area rating remained in satisfactory status because: • Project rate of filling vacancies remained at 76%. • Budgeted and skilled resources continue to be available for the entire duration of the project |
| Quality |
The Quality Management focus area rating remained in escalated status because: • Project has 18% of the bugs pending that are of medium priority, with code/configuration issues. • Project is facing technology-related hurdles that are increasing the number of bugs as well as reducing velocity. • Project isn't following the approved Communication Management Plan by sharing a minimum of weekly status report to stakeholders. • Many Lessons Learned items are lost because they are not tracked or stored in a shared database. |
| Risk And Issues |
The Risks and Issue Management area rating changed to cautionary status because: • Issues are not resolved in a timely manner because many issues are tracked as risks. • Project is not tracking risk triggers to initiate timely risk responses. • There is no established strategy for prioritizing the severity or category of open risks discussed in the risk and issue meeting. |
| Transition Readiness |
The Transition Readiness focus area rating remained satisfactory because: • OCM team created Train the Trainer (TTT) curriculum, including Job Aids, Quick Reference Guide, etc. • Analyzed the impact on training curriculum, job aids, TTT material, and cloud-based training tool preparation. • Training schedule coincides with the Go-Live timeline in November. |
| Conditions For Approval |
All Conditions of Approval have been met. |
| Corrective Action |
N/A |
20250626 Release-16