Key Questions

Is the project on track to satisfy the customer's business objectives?Uncertain

Is the project on track to achieve the objectives in the approved timeframe?No

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health

Comments

Yellow

During the March 2026 assessment period, the project’s overall health is yellow, trending red, based on observations and analysis of time management, cost/contract, scope, resources, quality, and risk focus areas. Phase 1 OL: The Executive Steering Committee (ESC) approved a request to incorporate Control Cashiering/Inventory Management (CC/IM) functionality into OL before VR Go-Live to reduce VR business risk. Phase 2 VR: The VR phase of the project has compressed the schedule, and Discovery/Design, Development, and test planning activities are running late. Phase 3 DL: The DMV continued refining requirements and working on procurement-related activities. The team did not release the solicitations in March, as planned in SPR #2.

Focus Area/Rating	Comments
Governance Yellow	During the March 2026 assessment period, the project’s Governance Management health is yellow, based on observations and analysis of governance processes. • The DMV leadership team shows active engagement managing the VR phase of the project and pivots quickly when they identify a need for a process change. • Change control and Risks/Issues meetings are occurring regularly. The change control process was streamlined in March, and the Risk/Issues process is working well. • With all the other Project Management plans on track to be submitted by April 16, 2026, CDT approved DMV’s request to extend SPR #2, Condition #2, to May 31, 2026 to allow the DMV time to generate a quality Maintenance and Operations (M&O) plan. • The DL phase detailed requirements was submitted on time on March 16, 2026, as part of the SPR #2 Conditions for Approval, but Independent Project Oversight (IPO) found it incomplete across all workstreams and lacking in quality standards. IPO will assess the written responses from the DMV when resubmitted.
Time Management Red	During the March 2026 assessment period, the project’s Time/Schedule Management health remains red based on observations and analysis of the Project Schedule Milestones and Deliverables. • Due to delays in awarding resource contracts, the team compressed the schedule. • Progress is being made on Development, but the pace is not fast enough to remain on track. • Training, program, and policy teams are struggling to find ways to meet the compressed schedule. • The design deadline was February 4, 2026, and that work was not completed in March due to scope changes being more complex than anticipated.
Cost & Contract Management Yellow	During the March 2026 assessment period, the project’s Cost & Contract Management health remains yellow, based on observations and analysis of the project’s costs and contracts • The DMV awarded all five new VR development contracts; the process took longer than expected. • CDT has access to the contract management SharePoint; it contains contracts but is missing many status reports. • The project is currently tracking within approved costs for SPR #2, with no deviations reported.
Scope Management Yellow	During the March 2026 assessment period, the project’s Scope Management health is yellow, trending red, based on observations and analysis of the project’s scope and related processes. • The new OL CC/IM effort is on track. Production target remains 6/26/26. • The Change Request process was refined to get directional approval from the Executive Governance Committee (EGC) before proceeding to impact analysis. • The capacity for Change Requests is exhausted. • The VR Big Bang go-live strategy makes scope adjustments difficult.
Resources Red	During the March 2026 assessment period, this focus area changed from yellow to red. • The learning curve for the new consultant resources is longer than expected. • Project resources are strained to meet the aggressive deadlines. • The project acknowledged a resource gap for the DL phase and is working to resolve it. • There are eleven vacant IT project positions
Quality Yellow	During the March 2026 assessment period, the project’s Quality Management health is yellow based on observations and analysis of Quality metrics and performance. • Systems Integration Testing (SIT) is reporting red due to delays in the creation of manual and automated test cases. • User Acceptance Testing (UAT) is continuing to update test cases. IPO recommends that the team carefully prioritize them to minimize the risk from overlapping SIT and UAT. • The team continues to struggle with updating the Requirements Traceability Matrix (RTM) to align with the objectives.
Risk And Issues Green	During the March 2026 assessment period, the project’s Risk and Issue health remains green. • The Risks, Action, Issues, Decisions (RAID) meetings are being held regularly. • The team is aware of the process, and they utilize it as needed. • Mitigation steps are comprehensive and tracked. • CDT’s independent observations of the highest risks impacting the project are: o Development delays o Scope creep o Resource ramp up o Code quality issues o External dependencies, such as business partners o Technical cutover data challenges o Phase 3 DL requirements, schedule, and cost.
Transition Readiness Yellow	During the March 2026 assessment period, the project’s Transition Readiness health is yellow based on observations and analysis of the activities performed and plans for VR cutover. • Planned timelines for conversion cutover remain longer than desired. • The Mock 4 Dry Run cutover was canceled. Additional checkpoints will need to be added to the schedule for validation. • The cutover validation will start in early April.
Conditions For Approval Yellow	There are five new conditions associated with SPR #2 approval. None were met in March. This focus area is trending Red.
Corrective Action Green	The project has no Corrective Action Plan Items.

• Special Project Report 2 (pdf)
• Special Project Report 1 (pdf)
• Stage 4 Project Readiness and Approval Phase 2 (pdf)
• Stage 4 Project Readiness and Approval (pdf)
• Stage 3 Solution Analysis (pdf)
• Stage 3 Solution Analysis (pdf)
• Stage 3 Solution Analysis (pdf)
• Stage 3 Part B Solution Development (pdf)
• Stage 3 Part A Solution Development (pdf)
• Stage 2 Alternative Analysis (pdf)
• Stage 1 Business Analysis (pdf)