Independent Project Oversight Report (IPOR) Rating

Green
- Satisfactory, no corrective action necessary.
Yellow
- Caution, risks/issues exist. There may be a need for corrective action in the near future.
Red
- Escalated for immediate corrective action. There is a significant risk to the health of the project.
Blue
- Not enough data is available to make a determination about the project health.
No Report Available - Indicates that a Report is not available for publishing for the reporting period.

4440-126 Continuum Electronic Health Record (EHR)

The Department of State Hospitals proposes to implement the core functionality of an electronic health record in order to address crucial business needs related to standardized patient registration, pharmacy inventory management, and billing operations.

Project Details

Agency / State Entity	Health and Human Services / State Hospitals, Department of
Total Cost	$460,356,108
Last Approved Start Date	06/01/2026
Last Approved Finish Date	11/30/2028
Criticality Rating	High

IPOR Reporting Period	Overall IPOR Rating
07/01/2026 - 07/31/2026	Green

Independent Project Oversight Dashboard

Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Yes

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health	Comments
Green	• The CDT IPO team was provided access to Project environment resources, such as SharePoint and Jira and select Project meetings. • The CDT IPO team is actively collaborating with Project leadership to align on additional meeting access. • The Project opened issue #1711 on July 22, 2026, to track substantial technical and logical deficiencies in the Project schedule submitted by the vendor. • The IPO team will continue to monitor the progress of the Project schedule deliverable including the submission of the remediated schedule due August 12, 2026. • The vendor initiated on-site discovery sessions at DSH hospitals to understand how clinical staff operate in order to inform functional and non-functional requirements. • The vendor submitted 13 Deliverable Expectation Documents (DEDs) for approval; DSH is reviewing the DEDs and will provide feedback. • The IPO team began attending the EHR Weekly Risk and Issue meetings in July.

Project Overall Health

Comments

Green

• The CDT IPO team was provided access to Project environment resources, such as SharePoint and Jira and select Project meetings. • The CDT IPO team is actively collaborating with Project leadership to align on additional meeting access. • The Project opened issue #1711 on July 22, 2026, to track substantial technical and logical deficiencies in the Project schedule submitted by the vendor. • The IPO team will continue to monitor the progress of the Project schedule deliverable including the submission of the remediated schedule due August 12, 2026. • The vendor initiated on-site discovery sessions at DSH hospitals to understand how clinical staff operate in order to inform functional and non-functional requirements. • The vendor submitted 13 Deliverable Expectation Documents (DEDs) for approval; DSH is reviewing the DEDs and will provide feedback. • The IPO team began attending the EHR Weekly Risk and Issue meetings in July.

Focus Area/Rating	Comments
Governance Blue	• The CDT IPO team was provided access to Project environment resources, such as SharePoint and Jira and select Project meetings. • The CDT IPO team is actively collaborating with Project leadership to align on additional meeting access.
Time Management Green	• Per the contract terms, the prime vendor was required to submit a revised Project schedule within 30 days of contract execution. . • The Project opened issue #1711 on July 22, 2026, to track substantial technical and logical deficiencies in the Project schedule submitted by the vendor. • The Project team noted that while the revised Project schedule submitted by the vendor on July 29, 2026, shows progress, outstanding deficiencies remain. • The vendor is targeting to have the schedule fully finalized and compliant with all requirements by August 12, 2026. • The IPO team will continue to monitor the progress of the Project schedule deliverable including the submission of the remediated schedule due August 12, 2026.
Cost & Contract Management Green	• The Project has an approved budget to achieve the business vision and objectives. • The Project has Cost Management and Contract Management plans. • IPO assessments for this focus area may include review and analysis of cost management and contract management plans, processes, methods, tools, and information.
Scope Management Green	• The vendor initiated on-site discovery sessions at DSH hospitals to understand how clinical staff operate in order to inform functional and non-functional requirements. • The vendor submitted 13 Deliverable Expectation Documents (DEDs) for approval; DSH is reviewing the DEDs and will provide feedback.
Resources Green	• The IPO team continues to monitor progress in filling open Project positions. • The vacancy rate is 39%
Quality Blue	• Analysis of this focus area will be included in future reporting periods as information becomes available. • The Project has a Quality Management plan. • IPO assessments for this focus area may include review and analysis of EHR quality management plan, processes, methods, tools, and information. • IPO assessments for this focus area may reference findings, risks, and issues communicated by the EHR Independent Verification and Validation (IV&V) vendor and Project stakeholders.
Risk And Issues Green	• The IPO team began attending the EHR Weekly Risk and Issue meetings in July. • The Project Risk Manager effectively uses the weekly meeting to review both risks and issues in the scheduled time, prompting updates/progress from the risk or issue owner.
Transition Readiness Blue	• Analysis of this focus area will be included in future reporting periods as information becomes available. • The Project has a Maintenance and Operations Transition Management plan. • IPO team will communicate with the OCM team to stay updated on the progress of readiness initiatives • IPO assessments for this focus area may include review and analysis of EHR Maintenance and Operations (M&O) Transition management plans, processes, methods, tools, and information.
Conditions For Approval Green	The single Stage 4 condition (onboard IV&V) was completed in June 2026.
Corrective Action Green	None

Project Approval Documents