7100-222 EDDNext: Integrated Claims Management System / Integrated Data Management (ICMS/IDM)

The Employment Development Department (EDD) proposes to modernize the EDD’s benefit systems (Unemployment Insurance, Disability Insurance, and Paid Family Leave) by implementing a single, integrated benefit system that provides customers a consistent, single portal into EDD’s services, and that lowers the cost to maintain via more agile and responsive solution for deployment of enhancements. The CDT and the EDDNext team have jointly determined that the EDDNext modernization BCP contains three non-delegated IT projects: - EDDNext Project (data platform, UI/DI legacy system replacement, OCR solution, et al.) aka as the “core EDDNext Project” - The Shared Portal Enhancement Project (considered to be a “non-core” EDDNext effort). - The Employer Portal Update Project (considered to be a “non-core” EDDNext effort). The EDDNext Project is required to go through all four stages of project approval lifecycle planning with the CDT. The Shared Customer Portal Enhancement is a delegated project. The Employer Portal Update is a candidate for delegation back to the EDD following receipt of corresponding S1BA’s and PDR submissions.

Project Details

IPOR Reporting Period	Overall IPOR Rating
02/01/2026 - 02/28/2026	Green

Independent Project Oversight Dashboard

Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Yes

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health

Comments

Green

Comments about Project Overall Health •The ICMS project received Stage 4 Approval on January 26, 2026. • The SI Vendor contract was executed on February 10, 2026; this is a six (6) day variance from the estimated start date of February 2, 2026. However, this has a minimal impact on the project schedule. • The Project Team is conducting an impact analysis of the delay in onboarding the SI Vendor. • The IPO Manager provides observations, risks, and recommendations on key project artifacts and will work with the ICMS Project to update those plans.

Focus Area/Rating	Comments
Governance Green	Comments about Governance •The IPO Manager reviewed the decision log for ICMS and provided the Project Team with observations, risks, and recommendations. The IPO manager will continue to monitor the governance and decision-making process.
Time Management Green	Comments about Time Management •Currently, there is a six (6) day variance in the Project Start date. The estimated date was February 2, 2026. There was a delay in executing the SI Vendor contract, the actual start date was February 10, 2026. There is no significant impact on the project. •There is a delay in the schedule for onboarding the SI Vendor and the project's complete impact analysis. The IPO Manager will review the analysis next month and report on observations.
Cost & Contract Management Green	Comments about Cost & Contract Management • The IPO Manager reviewed the Cost Management Plan (CMP) and project budget. Provided observations to the ICMS Project, the project is working on updating the CMP.
Scope Management Green	Comments about Scope Management •The IPO Manager reviewed the Agile Requirements Management plan and observed that the clarity of requirements for optional components and dependencies should be confirmed prior to execution to reduce downstream change risk.
Resources Blue	Comments about Resources • The IPO Manager will review the Resource Management Plan and Project Organizational Chart in the month of March and report any observations to the project team.
Quality Blue	Comments about Quality • Not applicable for delivery quality assessment, as no execution-phase deliverables have been produced.
Risk And Issues Green	Comments about Risks and Issues • The IPO Manager reviewed the Risk Register submitted with the Stage 4 Project Readiness and Approval (S4PRA) package and observed that the register only included one documented risk for this highly complex project.
Transition Readiness Green	Comments about Transition Readiness •The IPO Manager assessed and recommended advancing readiness activities ahead of vendor onboarding to reduce early execution inefficiencies
Conditions For Approval Green	Comments about Conditions for Approval •Within 90 days of the S4PRA approval, the project shall submit an integrated project master schedule that includes a validated critical path.
Corrective Action Blue	Comments about Corrective Action Plan Items •N/A

20250626 Release-16