Independent Project Oversight Report (IPOR) Rating

7350-094 CalOSHA Data Management System (CalOSHA DMS)

DIR proposes to acquire an integrated online system for its Division of Occupational Safety and Health (DOSH), better known as “Cal/OSHA”. The new system will support customizable workflow and reporting, more readily adapt to business needs and provide better management of the data flowing between Cal/OSHA and the Federal OSHA Information System (OIS).

Project Details

Agency / State Entity Labor and Workforce Development / Industrial Relations, Department of
Total Cost $99,993,483
Last Approved Start Date 06/27/2024
Last Approved Finish Date 10/31/2027
Criticality Rating Medium
IPOR Reporting Period Overall IPOR Rating
02/01/2026 - 02/28/2026
Yellow
Independent Project Oversight Dashboard

Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Uncertain

Is the project on track to achieve the objectives within the approved budget?Uncertain

Project Overall Health Comments
Yellow
The project's overall health rating remained in cautionary status; risks/issues exist. There may be a need for corrective action in the near future. • Project continued to document the Special Project Report (SPR) as per the State Information Management Manual (SIMM) 30, to address over 10% schedule variance. • Contractor has not resolved a growing number of Quality Assurance (QA) bugs that could stop the application from working and/or cause severe operational disruptions. • Contractor is not delivering the committed number of stories, leading to significant delays in the build phase, impacting the Go-Live date in November. • IPO Manager noted that if the schedule delay is not addressed promptly, the project risks not meeting the legislative requirements for a functional public portal by January 2027.
Focus Area/Rating Comments
Governance

green icon Green
The Governance Management focus area rating remained in satisfactory status because: • Cross-discipline (i.e., Scrum) teams are empowered to plan and manage the sprint workload. • Product Owners are actively involved in the day-to-day decisions related to sprint activities impacting product design and development. • Project Steering Committee is established and meets regularly to facilitate timely decision-making. •IPO Manager recommended providing project status updates to all stakeholders on a periodic basis (daily/weekly).
Time Management

red icon Red
The Time Management focus area rating remained in escalated status because: • Project continues to face schedule delays beyond the existing 19% slippage. • Contractor is not delivering the committed number of stories, risking the build phase completion date. • IPO Manager noted that if the schedule delay is not addressed promptly, the project risks not meeting the legislative requirements for a functional public portal by January 2027. • IPO Manager recommended regularly reviewing the project schedule with the development team, emphasizing the importance of meeting the November deadline.
Cost & Contract Management

yellow icon Yellow
The Cost & Contract Management focus area rating remained in cautionary status because: • Project lacks a full-time contract manager needed for consistent oversight and monitoring of the contractor performance. • Project provided product quality feedback to the contractor, but has not yet received a concrete remediation plan with specific activities. • IPO Manager recommended that the project seek time-bound responses from the contractor with assigned responsibilities. • Project has not yet addressed the risk related to the Service-Level Agreement (SLA) with the contractor; any delay could affect product quality and performance. • IPO Manager recommended DIR to address the SLA requirement immediately with the contractor.
Scope Management

yellow icon Yellow
The Scope Management focus area rating remained in cautionary status because: • Contractor has been consistently not meeting the committed number of user stories since the start of development, leading to project delays. • If the trend continues into sprint 6, the project will face a higher risk of missing the November Go-Live dates. • The contractor has also been falling behind in completing the technical stories; if not finished on time, it could further risk the completion of functional stories. • IPO Manager is monitoring the effectiveness of mitigation plans for functional and technical stories by the DIR team.
Resources

green icon Green
The Resource Management focus area rating remained in satisfactory status because: • Project reported filling 76% of the total 29 vacancies. The remaining 24% are in various stages of the hiring process. • Budgeted and skilled resources are available for the complete length of the project.
Quality

red icon Red
The Quality Management focus area rating remained in escalated status because: • Product quality delivered by the contractor is not at an acceptable level. • DIR Quality Assurance (QA) reported that 53% of the bugs identified are in the Highest category and could potentially stop the application from working. • DIR review of the product quality identified 423 metadata defects, which, if not addressed quickly, could cause significant operational disruptions. • IPO Manager recommended that the project start ongoing evaluation of the business objectives identified in the Planning stage of the project.
Risk And Issues

green icon Green
The Risks and Issue Management area rating remained in satisfactory status because: • Risk and Issue meetings are held regularly, and members are encouraged to log risks. • IPO Manager observed that the project has not been keeping up with regular and complete updates of the risk log. • There is no established strategy for prioritizing the severity or category of open risks discussed in the risk and issue meeting. • Risks are not consistently monitored for their impacts on project focus areas like schedule, quality, and scope. • IPO Manager suggested appointing a Risk and Issue Manager for the project, responsible for overseeing project risks and issues.
Transition Readiness

green icon Green
The Transition Readiness focus area rating remained satisfactory because: • OCM team meets regularly with the project sponsor, ensuring organizational change management activities align with their vision. • OCM team is developing a platform for regular updates on the CalOSHA project for DIR staff, offering easy access to the latest information and training resources. • Change Champions serve as advocates, collect feedback, and recognize successes to keep momentum going. • OCM team collected change readiness survey responses from the CalOSHA team. The IPO Manager requested the survey results to provide recommendations
Conditions For Approval

green icon Green
All Conditions of Approval have been met.
Corrective Action

green icon Green
N/A
Project Approval Documents
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