Independent Project Oversight Report (IPOR) Rating

3790-070 Next Generation Recreation and Reservations Sales Services Modernization (Next Gen R2S2)

The State of California (State) Department of Parks and Recreation (DPR) proposes to rebid, update, and modernize its department-wide Recreation and Reservations Sales Service, consisting of two components: “Recreation Sales” and an integrated “Reservations Case Management system. Modernizing our reservation system will give DPR an opportunity to incorporate Justice, Equity, Diversity and Inclusion (JEDI) Framework as update our policies and processes.

Project Details

Agency / State Entity Natural Resources / Parks and Recreation, Department of
Total Cost $38,172,280
Last Approved Start Date 12/20/2023
Last Approved Finish Date 04/24/2026
Criticality Rating Medium
IPOR Reporting Period Overall IPOR Rating
06/01/2025 - 08/31/2025
Green
Independent Project Oversight Dashboard

Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Yes

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health Comments
Green
• The project appears behind due to change in dates for the v12 implementation. • The project does not believe the end date will be impacted as v12, and v.12.1 be implemented simultaneously, keeping them on schedule. This is a watch item.
Focus Area/Rating Comments
Governance

green icon Green
• The project’s governance practices align with the current proposed governance plan. • The program and business representatives are actively engaged and empowered to ensure that the project brings value to the program/business.
Time Management

yellow icon Yellow
• With the delay of v12 there is a 4-month variance in the project schedule. The project will be implementing v12 and 12.1 in parallel to offset the variance. • Currently there is not a fully integrated Project Schedule. This makes it difficult to forecast and determine overall project health from a schedule management standpoint.
Cost & Contract Management

green icon Green
• The project has developed a process to compare and report on actual costs to budgeted costs. The project overall appears to be within budget.
Scope Management

yellow icon Yellow
• The Executive Steering Committee (ESC) reviewed and approved the project’s updated change control process during this reporting period. • More than 180 requirements remain unassigned to any release, creating uncertainty around delivery of scope.
Resources

green icon Green
• The project is actively managing its resources. • Appropriate staffing management and contractor management practices are being executed in accordance with the Resource Management Plan.
Quality

green icon Green
• Adaptive methodology is being followed. • Design and development activities are progressing and are in alignment with the documented approach.
Risk And Issues

green icon Green
•Risks and issues are actively monitored, managed, and tracked on the project at this time. • The project team is adhering to risk and issue monitoring practices identified in the Risk and Issue Management Plan.
Transition Readiness

green icon Green
• The project regularly conducts monthly Change Champion Network meetings. •Transition appears to be following the Implementation plan.
Conditions For Approval

green icon Green
• N/A
Corrective Action

green icon Green
• N/A
Project Approval Documents
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