Independent Project Oversight Report (IPOR) Rating

4170-021 Multipurpose Senior Services Program (MSSP) Case Management System

CDA proposes to develop a MSSP statewide case management solution that will streamline efficiency, facilitate transparency, and synthesize reporting. Modernizing and standardizing CDA’s programmatic data and decision-support framework provides timely delivery of quality service. MSSP is seeking a solution to help manage and control tasks associated with daily operations, such as care management, tracking critical incidents, data sharing and electronic billing. The new solution would also support enhanced data collection, consolidation, reporting and monitoring.

Project Details

Agency / State Entity Health and Human Services / Aging, Department of
Total Cost $8,127,461
Last Approved Start Date 02/02/2026
Last Approved Finish Date 07/30/2027
Criticality Rating Medium
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20250626 Release-16