Independent Project Oversight Report (IPOR) Rating

3790-070 Next Generation Recreation Sales and Reservation Management Solution (Next Gen R2S2)

The State of California (State) Department of Parks and Recreation (DPR) proposes to rebid, update, and modernize its department-wide Recreation and Reservations Sales Service, consisting of two components: “Recreation Sales” and an integrated “Reservations Case Management system. Modernizing our reservation system will give DPR an opportunity to incorporate Justice, Equity, Diversity and Inclusion (JEDI) Framework as update our policies and processes.

Project Details

Agency / State Entity Natural Resources / Parks and Recreation, Department of
Total Cost $38,172,280
Last Approved Start Date 12/20/2023
Last Approved Finish Date 04/24/2026
Criticality Rating Medium
IPOR Reporting Period Overall IPOR Rating
12/01/2024 - 12/31/2024
Green

Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Yes

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health Comments
Green
• The overall health of the project is Green. The project is progressing according to plan.
Focus Area/Rating Comments
Governance

green icon Green
• Monthly Executive Steering Committee meetings have been established. • December meeting was held on December 19, 2024. • The Business Project Manager (PM) is actively engaged in current activities and decision-making. • Governance Plan is in place and processes, for the most part, are being followed.
Time Management

green icon Green
• The project is slightly behind schedule because the contract was expected to be signed in September 2023 but was not signed until December 2023.
Cost & Contract Management

green icon Green
•The Project Manager has developed the ability to report on actuals. This focus area changed to Green.
Scope Management

green icon Green
• No changes in scope during this reporting period. • No change requests (CRs) were considered during this reporting period. • Scope and Requirements Management Plans are in place and processes are being followed. • Vendor will be working on requirements traceability matrix (RTM). • CDT reminds DPR that the RTM should trace back to the objectives in Project Approval Lifecycle (PAL) Stage 1.
Resources

green icon Green
• No issues arose due to holiday schedules. Everything was covered.
Quality

green icon Green
• DPR is providing artifacts from the project for CDT to review • Artifacts provided meet the guidelines.
Risk And Issues

green icon Green
• This focus area changed to Green with the submittal of an integrated project schedule and actual costs.
Transition Readiness

green icon Green
• OCM regularly conducted monthly Change Champion Network meetings. • Conducted stakeholder interviews • Developed Change Impact Assessment for upcoming releases • Conducted quarterly updated to DEL012 – User Manuals (Red Book) • Developed training content for upcoming changes in the R2S2 system.
Conditions For Approval

green icon Green
• N/A
Corrective Action

green icon Green
• N/A

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2025-01-23 - Release-8