Independent Project Oversight Report (IPOR) Rating

3790-070 Next Generation Recreation Sales and Reservation Management Solution (Next Gen R2S2)

The State of California (State) Department of Parks and Recreation (DPR) proposes to rebid, update, and modernize its department-wide Recreation and Reservations Sales Service, consisting of two components: “Recreation Sales” and an integrated “Reservations Case Management system. Modernizing our reservation system will give DPR an opportunity to incorporate Justice, Equity, Diversity and Inclusion (JEDI) Framework as update our policies and processes.

Project Details

Agency / State Entity Natural Resources / Parks and Recreation, Department of
Total Cost $38,172,280
Last Approved Start Date 12/20/2023
Last Approved Finish Date 04/24/2026
Criticality Rating Medium
IPOR Reporting Period Overall IPOR Rating
09/01/2024 - 09/30/2024
Green

Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Yes

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health Comments
Green
The overall health of the project is Green due to progress according to plan.
Focus Area/Rating Comments
Governance

green icon Green
• Monthly Executive Steering Committee meetings have been established. • September meeting was held on September 19, 2024. • Project roles and responsibilities have been refined. DPR is putting together a comprehensive list of roles and responsibilities. They will also include all meetings being attended by each role. • The Business Project Manager (PM) is actively engaged in current activities and decision-making. • Governance Plan is in place and processes, for the most part, are being followed.
Time Management

green icon Green
• The project is slightly behind schedule because the contract was expected to be signed in September 2023 but was not signed until December 2023.
Cost & Contract Management

red icon Red
• The DPR Budgets Office has created the code and has assigned it to all the workstreams. However, CDT has not received a budget with actuals.
Scope Management

green icon Green
• No changes in scope during this reporting period. • No change requests (CRs) were considered during this reporting period. • Scope and Requirements Management Plans are in place and processes are being followed.
Resources

green icon Green
• Staffing problems resulting from planned and unplanned time off. To mitigate Staff are doubling up on duties. This is a risk if an individual becomes too loaded down with duties, they may not do any of them well. There may be quality issues.
Quality

yellow icon Yellow
•CDT has not been privy to deliverables from the vendor or the project team to date. To make an assessment in this category CDT will need to be able to review the deliverables. CDT recommends including CDT in the review process for deliverables to ensure CDT can assess.
Risk And Issues

green icon Green
• Risks and Issues are being managed according to the Risk and Issue Management plans. • There are currently no risks or issues that require escalating.
Transition Readiness

green icon Green
•OCM is on board and preparing the OCM plan. •OCM has begun working with stakeholders on training.
Conditions For Approval

green icon Green
• N/A
Corrective Action

green icon Green
• N/A
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