Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Yes

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health	Comments
Green	Retrospectively, the project satisfied the project objectives within the approved budget and schedule. This is the FINAL IPOR.

Focus Area/Rating	Comments
Governance Green	• Project roles and responsibilities are established and documented. • Executive Steering Committee (ESC) meeting were held on a monthly basis and were well attended. • Governance Management Plan was in place and processes were followed.
Time Management Green	• Project was fully implemented two (2) months early. • Schedule Management Plan was in place and processes were followed.
Cost & Contract Management Green	• The project budget aligned with the Financial Analysis • Workbook (FAW) of the selected alternative approved by the Department of Finance (DOF) and the Department of Technology (CDT). • The actual costs were less than the planned costs. • Contract and Cost Management Plans were in place and processes were followed.
Scope Management Green	• No change to project scope were observed. • Scope and Requirements Management Plans were in place and processes were followed.
Resources Green	• Project team worked well together and was appropriate for the work that was planned. • The project team was stable with few absences or changes in the make-up of the group. • Project staff had the tools necessary to complete the tasks as assigned. • HR and Staff Management Plan was in place and processes were followed.
Quality Green	• Presentations and demos created and delivered by Accenture were clean, neat, and well organized. • Project deliverables were submitted and of good quality. • Quality Management Plan was in place and processes were followed.
Risk And Issues Green	• Risks and issues were identified, tracked, and updated throughout the project life cycle. • All risks except for one (1) and issues were closed. • The project team adhered to risk and issue monitoring processes identified in both the Risk and Issue Management plans.
Transition Readiness Green	• Organization Change Management (OCM), training and knowledge transfer were completed. • Maintenance and Operations (M&O) activities were transferred to CPUC staff.
Conditions For Approval Green	• The condition of providing an update SIMM 5310-C, Privacy Threshold Assessment (PTA), approved Implementation Management Plan Draft and an approved Maintenance and Operations (M&O) Transition Management Plan Draft within 90 days of contract start were satisfied.
Corrective Action Green	• There are no corrective action plans in place.

• Stage 4 Project Readiness and Approval (pdf)
• Stage 3 Solution Analysis (pdf)
• Stage 2 Alternative Analysis (pdf)
• Stage 1 Business Analysis (pdf)