2240-053 Consolidated Housing Accountability Application Procurement Project (CHAAPP)

The Housing and Community Development (HCD) Department proposes the procurement and implementation of an enterprise loan and grant management system. The Department oversees more than 80 programs that award loans and grants for construction, acquisition, rehabilitation and preservation of affordable rental and ownership housing, homeless shelters and transitional housing, public facilities, and infrastructure. New funding programs have increased dramatically over the last few years with more new funding programs to be released for years to come in support of California residents. HCD’s current technology systems are outdated and inefficient and unable to support the ever-expanding housing initiatives, State and Federal mandates, meet reporting requirements and sustain HCD’s operational needs.

Project Details

IPOR Reporting Period	Overall IPOR Rating
10/01/2024 - 10/31/2024	Red

Independent Project Oversight Dashboard

Key Questions

Is the project on track to satisfy the customer's business objectives?No

Is the project on track to achieve the objectives in the approved timeframe?No

Is the project on track to achieve the objectives within the approved budget?No

Project Overall Health

Comments

Red

The overall project health is red. The project is reporting over 10% variance, and it is apparent that the schedule will slip past the February 2025 final Go-Live date. Release 1 has further been descoped due to significant challenges. R1.1 is an additional scope that has been identified to go live by mid-December 2024. Release 2 and a possible Release 3 schedule and scope are undefined currently. The effect of this on the budget at this point is uncertain. HCD has been notified that an SPR and a possible contract amendment are required.

Focus Area/Rating	Comments
Governance Yellow	The project’s governance plan and practices are being re-developed and updated due to changes. Open and transparent communication seems to be lacking, thus hampering important and timely project decision making.
Time Management Red	The project is behind schedule and the schedule for Release 2 has not been provided. IPO will continue to monitor over the next month.
Cost & Contract Management Green	The project tracks costs monthly, and the expenses are currently within the planned budget amount. However, with the addition of 2 WOAs and schedule delays, this focus area may be impacted. IPO will continue to monitor over the next month.
Scope Management Yellow	Although the project is in alignment with the overall approved project scope the scope is trending yellow for the following reasons - The project is experiencing continual descoping of functionality to meet the project schedule. The current uncertainty of functionality that will be delivered in Release 2 and possibly 3 puts the project at risk of not being able to deliver minimum viable product.
Resources Yellow	The vendor continues to experience attrition and resource changes, thus having a direct impact on project schedule, quality and metrics.
Quality Red	The project has a Quality Management and Change Control Plan with clearly defined metrics, however due to resource and schedule impacts, the overall quality of project deliverables is affected.
Risk And Issues Green	The project has created detailed Risk/Issue Management Plans, Risk Registers, and Issue Logs.
Transition Readiness Green	The Training Plan and Curriculum was updated to align to the new project delivery approach and timeline.
Conditions For Approval Green	No conditions for approval.
Corrective Action Green	No corrective action plans are in place currently.

20240624.1 - Release-59