2240-053 HCD Connect

The Housing and Community Development (HCD) Department proposes the procurement and implementation of an enterprise loan and grant management system. The Department oversees more than 80 programs that award loans and grants for construction, acquisition, rehabilitation and preservation of affordable rental and ownership housing, homeless shelters and transitional housing, public facilities, and infrastructure. New funding programs have increased dramatically over the last few years with more new funding programs to be released for years to come in support of California residents. HCD’s current technology systems are outdated and inefficient and unable to support the ever-expanding housing initiatives, State and Federal mandates, meet reporting requirements and sustain HCD’s operational needs.

Project Details

IPOR Reporting Period	Overall IPOR Rating
12/01/2024 - 12/31/2024	Red

Independent Project Oversight Dashboard

Key Questions

Is the project on track to satisfy the customer's business objectives?No

Is the project on track to achieve the objectives in the approved timeframe?No

Is the project on track to achieve the objectives within the approved budget?No

Project Overall Health

Comments

Red

The overall project health is red. The project is reporting over 10% schedule variance, and it is apparent that the schedule will slip past the February 2025 final Go-Live date. Release 1 was successfully launched into production in November 2024. R1.1 was pushed out from mid-December 2024 to mid-January 2025 to align with the Program’s intent for public outreach and late Jan 2025 NOFA launch. Release 2 schedule and scope remain undefined. HCD and vendor have been replanning Release 2 since September 2024. The effect of this on the budget is uncertain. HCD has been notified that an SPR and a contract amendment are required.

Focus Area/Rating	Comments
Governance Green	The project's governance plan and practices are being re-developed and updated due to changes. The project is working on improving communication channels and providing updates to various stakeholders. IPO will continue to monitor these changes.
Time Management Red	The project is behind schedule and the schedule for Release 2 has not been provided. IPO will continue to monitor over the next month.
Cost & Contract Management Green	The project tracks costs monthly, and the expenses are currently within the planned budget amount. However, with the addition of 2 WOAs, a 3rd WOA in draft status and the schedule delay, this focus area may be impacted. IPO will continue to monitor over the next month.
Scope Management Yellow	Although the project is aligned with the overall approved project scope, the current uncertainty of Release 2 schedule and resulting scope keeps this focus area in yellow.
Resources Green	The vendor continues to make staffing changes. The IPO is observing better staffing management and contractor management practices being implemented in accordance with the documented approach in the Staffing Management Plan.
Quality Yellow	The project has a Quality Management and Change Control Plan with clearly defined metrics; however, the deliverable review and approval cycle has been abbreviated and approved by HCD. The number of regression and User Acceptance Testing (UAT) defects suggests the need for better testing during the System Integration Test (SIT) Cycle. IPO will continue to monitor approval of project deliverables.
Risk And Issues Green	The project has created detailed Risk/Issue Management Plans, Risk Registers, and Issue Logs.
Transition Readiness Green	The Training Plan and Curriculum was updated to align to the new project delivery approach and timeline.
Conditions For Approval Green	No conditions for approval.
Corrective Action Green	No corrective action plans are in place currently.

2025-01-23 - Release-8