Independent Project Oversight Report (IPOR) Rating

2740-232 AB 796 New Motor Voter Program (AB 796)

Pursuant to Assembly Bill (AB) 796 (Berman, Chapter 314, Statutes of 2021), the Department will implement changes to the California New Motor Voter program including, but not limited to, modifying voter registration application acceptance dates, and requiring the Department to establish a National Voter Registration Act Coordinator. The Department will need to reengineer its driver license and identification card workflows for multiple service channels (online, field office, kiosk, by mail) to allow for the transmission of the completed voter registration application irrespective of whether the driver license or identification card transaction is completed. The IT modifications will be in operation by the completion of the Digital eXperience Platform (DXP) project, or on July 1, 2025, whichever is earlier.

Project Details

Agency / State Entity Transportation / Motor Vehicles, Department of
Total Cost $14,879,397
Last Approved Start Date 06/03/2024
Last Approved Finish Date 06/30/2025
Criticality Rating Medium
IPOR Reporting Period Overall IPOR Rating
01/01/2025 - 01/31/2025
Green

Key Questions

Is the project on track to satisfy the customer's business objectives?Yes

Is the project on track to achieve the objectives in the approved timeframe?Yes

Is the project on track to achieve the objectives within the approved budget?Yes

Project Overall Health Comments
Green
During the January 2025 assessment period, the project maintained a Green status overall, based on evaluations of key areas including Governance, Scope, Schedule, Cost, Resources, Quality, and Risk Management. However, the Time Management area remained at a Yellow status due to the absence of an approved Integrated Master Schedule (IMS).
Focus Area/Rating Comments
Governance

green icon Green
During the January 2025 reporting period, the Governance area maintained its Green rating. The project continued its regular meeting schedule, including daily stand-ups, risk and issue reviews, and briefings for Sponsors and the Executive Steering Committee (ESC), ensuring ongoing oversight and coordination.
Time Management

yellow icon Yellow
In January 2025, the Time Management (Schedule) area maintained a Yellow rating due to the absence of a finalized Integrated Master Project Schedule (IMS). A revised IMS draft was submitted to CDT on January 10, 2025, with feedback provided on January 17, 2025. CDT identified issues with the IMS critical path, noting that non-project tasks were marked as critical, while key development activities were not. Adjustments were recommended to better reflect project priorities and dependencies. • The DMV has instructed the project team to transfer the test environments for Workstreams 2 and 6 to the Commercial Driver License Information System (CDLIS) project by mid-March 2025 to meet federal requirements for the National Registry of Certified Medical Examiners (NRCME). This change shortens the testing schedule, with System Testing (ST), Performance Testing, and User Acceptance Testing (UAT) set for February and targeted for completion by mid-March 2025, instead of the original May and June 2025 timelines. This accelerated timeline increases the risk of undetected issues that may affect quality. • CDT has noted discrepancies between the completion percentages in the updated draft schedule, last period’s schedule, and the Project Status Report (PSR). CDT will work with the Project Manager to resolve these inconsistencies and ensure accurate and consistent reporting across all project documents.
Cost & Contract Management

green icon Green
n January 2025, the Cost and Contract Management area maintained its Green rating. As of January 31, 2025, total expenditures were $4,087,630, keeping the project on track within its planned budget. Contract management also remained effective, with the project adhering to contract requirements and established processes to support its objectives.
Scope Management

green icon Green
In January 2025, the Scope Management area retained its Green rating. • Workstream 1 (Identity Management): Development and Integration Testing (IT) for two new APIs have been completed. • Workstream 2 (EASE): IT testing continued, with three defects fixed and re-tested. System Testing (ST) and User Acceptance Testing (UAT) are set to begin on February 20, 2025. • Workstream 3 (Web Apps): Development is complete, and IT testing is underway, with completion targeted for February 14, 2025. • Workstream 6 (Motor Voter Back End): IT testing is ongoing, with plans to conduct IT testing alongside Workstream 3 and start ST testing with Workstream 2 in February.
Resources

green icon Green
The Resources area remained Green during the January 2025 reporting period, with all positions on the state and system integrator (SI) project teams fully staffed.
Quality

green icon Green
In the January 2025 reporting period, the Quality area retained its Green rating, with testers continuing IT testing for all active workstreams.
Risk And Issues

green icon Green
In January 2025, the Risks and Issues area maintained its Green rating. The project continued bi-weekly meetings with CDT, IV&V, the SI, and other stakeholders to proactively identify and manage risks and issues, following the procedures outlined in the approved Risk and Issues Management Plan. • New Risks Opened – 1 • Total Open Risks – 2 • Total Open Issues – 0
Transition Readiness

green icon Green
During the January 2025 reporting period, the Transition Readiness focus area remained Green as transition activities are planned to begin in June 2025.
Conditions For Approval

green icon Green
During the January 2025 reporting period, the Conditions for Approval area retained its Green rating. • Approval condition #1: Submission of the IMS remains incomplete. • Approval condition #2: Submission of the project Test Plan was completed on October 29, 2024. • Approval condition #3: Submission of the Transition to Maintenance and Operations Plan, due in January 2025, remains incomplete.
Corrective Action

green icon Green
N/A.
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2025-02-07 - Release-11