The Department of Motor Vehicles (DMV) proposes modernization of the Department’s legacy applications and systems. The modernization of DMV technology is critical to reduce reliance on obsolete, unsupported, and failing technology. This will transform and streamline DMV services delivery to Californians as well as providing DMV the ability to address current and evolving business objectives.
| Agency / State Entity | Transportation / Motor Vehicles, Department of |
|---|---|
| Total Cost | $414,676,034 |
| Last Approved Start Date | 09/09/2021 |
| Last Approved Finish Date | 06/30/2026 |
| Criticality Rating | High |
| IPOR Reporting Period | Overall IPOR Rating |
|---|---|
| 10/01/2025 - 10/31/2025 |
Key Questions
Is the project on track to satisfy the customer's business objectives?Uncertain
Is the project on track to achieve the objectives in the approved timeframe?No
Is the project on track to achieve the objectives within the approved budget?No
| Project Overall Health | Comments |
|---|---|
| During the October 2025 assessment period, the project’s overall health remains red based on observations and analysis of the project’s governance, time management, cost/contract, scope, resources, quality, and risk focus areas. All focus areas are rated red. Phase 1 OL: The team continued to incorporate OL changes required by new CC/IM and DL functionality. Phase 2 VR: the DMV terminated the System Integration (SI) contract on October 1, 2025. The Schedule focus area is Red; the new go-live date has not been baselined. Scope, Quality, and Resource Management are a concern. However, replanning occurred throughout the month, with the team adding dependencies to the schedule, updating three project management plans, creating procurements for additional resources, triaging defects, adding an executive Change Control Board (CCB), refactoring project meeting cadences, reorganizing the project team, and planning quarterly releases post go-live. Phase 3 DL: DMV submitted SPR #2 on April 18, 2025, to address DL scope, schedule, cost, and methodology changes. The DMV is updating the document to include VR-related changes. |
| Focus Area/Rating | Comments |
|---|---|
| Governance |
During the October 2025 assessment period, the project’s Governance Management health remains red, based on observations and analysis of the project’s governance processes. • At the beginning of October, the DMV terminated the Systems Integration (SI) contract. • The DMV reported in their Project Status Report (PSR) that Special Project Report (SPR) #2 was revised In October to reflect DMV’s transition from its current DXP-VR Project System Integrator. The revised SPR #2 received executive approval on November 1, but has not been sent to CDT for approval. • The CDT observed DMV leadership involved in the replanning effort. • Challenges remain with driving workstreams to completion. Thirteen “DMV-owned” workstreams have incomplete development, and six do not have agreed scope. |
| Time Management |
During the October 2025 assessment period, the project’s Time Management health remained red based on observations and analysis of the Project Schedule Milestones and Deliverables. • The project team worked throughout the month to evaluate timelines for the remaining work, but at month’s end, there was still uncertainty around the replanned Go-Live date. CDT recommends that a realistic Go-Live date be re-baselined with ESC approval and a decision documented. • The Project team began to add dependencies back into the schedule. • For Phase 3-DL, DMV worked to resubmit the SPR #2, which requested in early drafts to slip the overall project schedule thirty-nine (39) months from the planned finish date of 6/30/2026. • Two American Association of Motor Vehicle Administrators (AAMVA) interfaces went live in October. |
| Cost & Contract Management |
During the October 2025 assessment period, the project’s Cost & Contract Management health remained red, based on observations and analysis of the project’s costs and contracts. • Contract termination negotiations are unknown and may affect project cost. • The CDT recommended that the project ensure contract terms are followed when authorizing new work to existing vendors. • The CDT recommended a central repository within the project SharePoint site for all ancillary contracts, deliverables, and reports. |
| Scope Management |
During the October 2025 assessment period, the project’s Scope Management health is red, based on observations and analysis of the project’s scope and related processes. • The Project’s new executive Change Control Board (CCB) held numerous meetings in October to triage defects, focusing on high-priority defects, modular design, and fixing root cause. • Scope gaps are still being discovered, and triage sessions will continue during the month of November 2025. • At month’s end, six workstreams did not have agreed scope. •The CDT recommended that the project refine requirements prior to releasing new contracts for DD&I work. |
| Resources |
During the October 2025 assessment period, the project’s Resources health remained red. • With the termination of the SI contract, all resources rolled off. • One of the AAMVA mod phases (PDPS) requested the schedule slip about a year, to August of 2026, due to a resource constraint. • The project is planning to onboard approximately 120 consultants by January 2026. The procurements are expected to be released in November 2025. |
| Quality |
During the October 2025 assessment period, the project’s Quality Management health is red based on observations and analysis of Quality metrics and performance. The CDT observes that quality is being monitored and metrics reported. • Quality is Red, but progress is being made on defects, Pre-UAT testing, and automating CC/IM regression tests. • DMV retesting of Iteration 2-4 continued in October, with the number of new defects trending down. It is now being called Pre-UAT testing. • End-to-end UAT Planning continued. |
| Risk And Issues |
During the October 2025 assessment period, the project’s Risk and Issue health is yellow based on observations and analysis of the project’s risks, issues, and associated processes. • This focus area turned red as there are no risks or issues logged since August of 2025. A large number of open issues remain escalated to leadership. • The CDT recommended that the project open risks and issues associated with the SI contract termination. • CDT’s independent observation of the highest risks impacting the project are contractual termination without a documented go-forward plan, DMV-owned scope development delays and scope creep, resource funding and ramp up, code quality issues, external dependencies such as business partners, technical cutover data challenges, and Phase 3 DL funding, schedule, and cost. |
| Transition Readiness |
During the October 2025 assessment period, the project’s Transition Readiness health is red based on observations and analysis of the Transition activities performed and plans for VR cutover. • The DMV requested a detailed KT plan from the former SI on October 28. The CDT is monitoring the response to the request. • Cutover remains a concern. The team should have timeline estimations after conversion Mock 3 in mid-December and will finalize the cutover plan at that time. |
| Conditions For Approval |
The CDT Project Approvals and Oversight (PAO) team observed that the DXP Team previously completed all three approval conditions for DXP Phase 1 – OL. With the SPR #1 approval, two new Conditions for Approval of DXP Phase 2 - VR, CC/IM were required by CDT. Both conditions have been met. |
| Corrective Action |
The CDT has not issued corrective actions for the project. |
20250626 Release-16