Key Questions

Is the project on track to satisfy the customer's business objectives?No

Is the project on track to achieve the objectives in the approved timeframe?No

Is the project on track to achieve the objectives within the approved budget?No

Project Overall Health

Comments

Red

The CRIIS project’s health remains at a Red (escalation) rating. The team concluded its review sessions for draft CAP #3 on October 28, and the solution vendor submitted CAP #4 the following day. While work on the solution remains paused, CalRecycle leadership continues to stay involved, and the structured review process is keeping things on track. The 10-business-day final CAP review period will be critical as the State and oversight teams assess whether the final CAP can realign the project with its original goals.

Focus Area/Rating	Comments
Governance Green	This focus area is rated satisfactory, as the Project Steering Committee (PSC) remains engaged and informed, with CalRecycle executives continuing to lead CAP-related discussions and decision-making. • The CAP #4 was submitted on October 29, 2025, following review sessions that concluded on October 28, 2025, with CalRecycle, Independent Verification and Validation (IV&V), and CDT teams. • Decisions are documented in the log, and communications are maintained through structured channels during the ongoing work stoppage.
Time Management Red	This focus area has a Red (escalation) rating as the Project remains off track relative to the Special Project Report (SPR) baseline; key milestones and deliverables are delayed. • Work is temporarily paused pending CAP #4 review and schedule realignment. • The IPO Manager observed CAP discussions and noted that CalRecycle has provided sufficient information to Accenture to address the root causes of delay and present a clear, actionable recovery path.
Cost & Contract Management Red	The Cost and Contract focus area has a Red (escalation) rating due to work stoppage and potential cost increase. • CalRecycle received the CAP #4 on October 29, 2025, which is under review by the project team. The IPO Manager will assess the cost impact after reviewing the final CAP.
Scope Management Red	This focus area has a Red (escalation) rating due to ongoing design and requirement clarification. • Six flagged requirements were discussed in detail, and their outcomes will be documented in the final CAP #4. • The IPO Manager will continue to monitor scope-related decisions and provide updates in the next oversight report.
Resources Yellow	This focus area has a cautionary rating due to the stop-work order since September 15, 2025. • Resource consumption remained low compared to planned levels due to the ongoing work stoppage and limited project activity. • State and vendor teams focused efforts on CAP finalization and strategic planning.
Quality Red	This focus area has a Red (escalation) rating, with development paused pending CAP approval. • CAP review sessions included planning for quality checkpoints, functional demos, and Subject Matter Experts (SME) involvement in future testing phases. • The IV&V team remains actively engaged in reviewing CAP content and continues to provide feedback to ensure quality considerations.
Risk And Issues Green	This focus area has a satisfactory rating, with all active items still in "on hold" status due to the work stoppage. • CAP #4 includes mitigation strategies that may impact the current risk profile. Risk reassessment will begin once work resumes.
Transition Readiness Yellow	This focus area has a cautionary rating due to the transition readiness activities on hold pending CAP approval and alignment on revised milestones. • The Organizational Change Management (OCM) team is preparing communication materials in advance, so they are ready for immediate rollout once the CAP decision is announced.
Conditions For Approval Green	The project must submit a Maintenance and Operations plan for CDT’s approval no later than six months before implementation.
Corrective Action Green	There are no CAPs issued by CDT to CalRecycle. However, the solution vendor has submitted four CAPs to CalRecycle to address schedule slippage.

• Special Project Report (pdf)
• Stage 4 Project Readiness and Approval (pdf)
• Stage 3 Solutions Analysis (pdf)
• Stage 2 Alternatives Analysis (pdf)
• Stage 1 Business Analysis (pdf)